Question 1

How long does a build take?

Accepted Answer

Most sites go live in three to six weeks from the discovery call, depending on scope and how quickly content comes together. You'll get a timeline with your quote, and if it's going to slip you'll hear it from me before the date, not after.

Question 2

I already have a website. Do I have to start again?

Accepted Answer

Usually not. If the foundation is sound we'll improve what's there and instrument it with Iris. If it's fighting you (slow, unmaintainable, or built on something that can't grow), I'll tell you straight, with the reasoning, and you decide.

Question 3

What if I don't know what to automate?

Accepted Answer

That's the normal starting point, and it's why we don't ask. Iris watches your actual operation for the first few months and surfaces the patterns from real data. You'll be shown what's costing you time before anyone proposes fixing it.

Question 4

What happens after the 3 free months of Iris?

Accepted Answer

Nothing, unless you decide otherwise. There's no card on file, no auto-renew and nothing to cancel. Foundation simply stops at month three. Your data stays on your database either way, so if you pick a plan up in six months Iris still has the history and doesn't start from scratch.

Question 5

Why does Integration take months to set up?

Accepted Answer

Because an AI telling you how to run your business is worthless. Iris has to learn how *you* run it first: which calls you make, what you'd want watched, how you'd brief your staff. We could switch it on tomorrow. We'd rather build it right than build it fast.

Question 6

Do I need Stripe?

Accepted Answer

Only for the Revenue Share option, which pays out of what the site earns. Pay in Full and the 12-Month Plan work with any payment setup. If you'd like to move to Stripe we'll handle the migration during onboarding at no extra cost.

Question 7

Is my customer data safe with Iris?

Accepted Answer

Iris never sees customer identities. She works on anonymised records: what was purchased, what happened, how and why, with names, contact details and customer records structurally invisible to her. You keep the identifying data in your own dashboard.

Question 8

What happens after launch?

Accepted Answer

That's where most of our work is. Your site stays instrumented, Iris keeps watching, and improvements come to you as proposals with expected outcomes attached. You approve what happens. Nothing changes on your site without your sign-off.

Question 9

What if we grow fast?

Accepted Answer

Good. Everything is architected for well beyond your current volume, so a strong quarter doesn't become a technical emergency. Iris flags capacity trends early, so you get warning rather than downtime.

Question 10

Are you going to try to sell me AI I don't need?

Accepted Answer

No. Nothing gets pitched upfront. Every automation we propose comes from a pattern Iris found in your own data, with the time cost attached, and you can say no to any of it and keep everything else.

Question 11

What if it doesn't work out?

Accepted Answer

You review the finished site before you settle the balance, so you're never paying for something you haven't seen. Iris plans are month to month. There's no lock-in on either side. If we're not earning it, don't pay for it.